Anne McIntyre-Lahner

Director of Performance Management,
Connecticut Department of Children and Families

Anne is the Director of Performance Management for Connecticut’s Department of Children and Families. Anne has worked in the human services field for over thirty years, including twenty-three years with the State of Connecticut Throughout her career, she has focused on systems change by developing and overseeing accountability practices and leading strategic planning and performance management work.

At DCF, Anne leads agency-wide implementation of Results Based Accountability for internal and contracted-service performance management. She is a leader in Connecticut’s inter-agency RBA projects, and as a certified RBA trainer, she regularly helps colleagues and service providers use RBA to improve their operations and outcomes. Anne is a frequently requested speaker on implementing RBA across large systems, and has presented at numerous local, regional, and international conferences on data-driven decision-making, managing for results, and strengthening government accountability.

Before entering state service, Anne worked in the non-profit sector for 10 years. She holds a BA degree in English and Experimental Psychology, a MS degree in Counseling and School Psychology, and is a former adjunct faculty member at Housatonic Community College. Anne’s newly released book, Stop Spinning Your Wheels: Using Results Based Accountability to Steer Your Agency to Success, is about

Anne’s newly released book, Stop Spinning Your Wheels: Using Results Based Accountability to Steer Your Agency to Success, is about implementation of RBA for public or private agency leaders who are ready to focus on outcomes to ensure the people they serve are better off.